Frequently Asked Questions

 PrepVault is a complete preparedness and relief ecosystem designed to keep families and businesses safe, supplied, and connected during emergencies. From stored essentials and disaster relief hubs to backup satellite internet, PrepVault memberships ensure peace of mind when it matters most. 

• SupplyReady: Covers supply chain disruptions. Members get guaranteed access to stored essentials like frozen foods, canned goods, hygiene supplies, baby formula, and pet food. We store it so you don’t have to.
   
• DisasterDeploy: Activates during natural disasters. Members can access hot meals, clean water, charging stations, Wi-Fi, and staffed community resource hubs—set up in large relief tents for families in need.
   

 SureLink Enterprise is backup satellite Wi-Fi for businesses. If your internet service goes down, SureLink Enterprise automatically switches on, keeping registers, transactions, and operations online so your business never has to close its doors. 

  SureLink Mobile is personal emergency connectivity for families and individuals. If cell towers go down, SureLink Mobile automatically provides emergency mobile Wi-Fi, so your phone still works for maps, navigation, calls, texts, and alerts. It also includes customizable real-time notifications (weather, police activity, disaster updates, etc.) and secure document storage for IDs, insurance, and medical records. 

 Many families try to prepare, but space, costs, and expired food can make it challenging. PrepVault memberships remove the guesswork and waste—we buy, manage storage, rotate supplies, and ensure guaranteed access when shelves are empty or supply chains break. 

  Our goal is to have large relief tents, hot meals, water, and charging stations set up within 24 hours of an event. Members have priority access to these hubs, which are staffed with trained volunteers and first responders. 

  You can customize the alerts you want to receive: severe weather warnings, natural disaster updates, local police activity, and other emergency notifications—keeping you informed in real time so you can act quickly. 

  Yes. Whether you’re a small café or a large retail chain, SureLink Enterprise is built to scale. From keeping a single register online to powering full operations, it prevents costly downtime and lost revenue. 

  Yes. PrepVault is expanding rapidly across U.S. metro areas over 50,000 population. Your membership follows you wherever our hubs and services are active—and we continue to add new locations nationwide. 

 You can sign up directly through our website. Choose the membership that fits your needs—SupplyReady, DisasterDeploy, SureLink Enterprise, or SureLink Mobile—and gain immediate peace of mind knowing you and your family (or your business) are covered. 

  No. PrepVault memberships are completely flexible—there are no long-term contracts or commitments. You can cancel anytime with no penalties or hidden fees. We believe peace of mind should be simple, stress-free, and always in your control.